Support

LDML Ltd. offers support packages to cover any of the technologies mentioned on our web site. Support is offered on a time basis unless otherwise agreed beforehand.

Key support areas are:

Our standard support packages involve the pre-purchase of support hours:

10 Hours

10 hours of support with a minimum charge of 20 minutes. No call out charge but travel time will be charged. £750.00

20 Hours

20 hours of support with a minimum charge of 20 minutes. No call out charge but travel time will be charged. £1,350.00

Alternatively, support is available on an ad hoc basis but with a minimum charge of £75.00 for remote and telephone support or £150.00 minimum for site visits. Additional hours will be charged at £75.00 per hour.